Jeff Polzer, a Harvard Business School professor who studies organizational behavior traces any...
7 Ways AI Can Strengthen Your Culture (and 6 ways not to screw it up!)
AI is inevitable (like Thanos in Avengers, but hopefully without the disastrous results!). More companies than ever are tapping into the vast potential of this new technology to leverage their productivity, manage expectations, and create a thriving workplace. We know leaders want to attract the best workers and reach peak performance, and using AI in the right way is changing how companies can maximize their potential.
A question we always get is, why AI? What can this new technology actually offer a small to mid-sized business that a more “old-school” approach can’t?
Here are Seven ways AI is strengthening workplace culture:
- Increased productivity: AI can automate repetitive and time-consuming tasks, allowing employees to focus on more valuable tasks that require human intelligence and creativity. This can lead to increased productivity and efficiency in the workplace.
- Enhanced accuracy: AI algorithms can process large amounts of data and provide insights that could be missed otherwise. Workers can leverage these metrics for more accurate predictions and informed decision-making.
- Cost savings: By automating tasks and processes, AI can reduce labor costs and streamline operations, leading to significant cost savings for businesses.
- Improved customer service: AI-powered chatbots can provide 24/7 customer service, quickly responding to inquiries and resolving issues. This can improve customer satisfaction and reduce the workload for human customer service representatives.
- Increased innovation: AI can help businesses identify new opportunities and develop innovative products and services. By analyzing large amounts of data, AI can point to larger patterns and trends yet unseen.
- Enhanced safety: AI-powered sensors and predictive analytics can help identify potential safety hazards and prevent accidents in the workplace.
- Better decision-making: AI analysis can be leveraged to help synthesize large amounts of data to help leaders make timely, effective, and cost-efficient decisions.
These are just a few of the many ways that AI can benefit the workplace, but what are the pitfalls? This is just another technology, after all. So how can we ensure we are utilizing AI in a way that won’t hinder future growth?
Six ways to use AI without screwing everything up!
While AI can be a useful tool for assessing company culture, there are some potential problems that businesses should be aware of and take steps to mitigate.
- Define the goals and values of the assessment: Before implementing AI to assess company culture, it's essential to define the goals and values of the assessment clearly. This can help ensure the assessment aligns with the business's objectives and culture.
- Choose the right metrics: Businesses should choose metrics relevant to their culture and goals. For example, if a business values collaboration, it may choose metrics that assess teamwork and communication.
- Ensure the accuracy of the data: It's important to ensure that the data used by the AI system is accurate and reliable. This can be achieved by using multiple data sources, verifying data quality, and validating the results.
- Incorporate human input: AI should be used as a tool to augment human decision-making, not replace it. Businesses should incorporate human input into the assessment process to provide context and ensure the results are interpreted correctly.
- Address potential biases: AI can be biased if it's trained on data that is biased. Businesses should be aware of potential biases in the data and take steps to address them, such as using diverse data sources or adjusting the algorithm to reduce bias.
- Communicate the results: It's essential to communicate the results of the assessment to employees transparently and clearly. This can help build trust and ensure that employees understand how the assessment was conducted and what the results mean.
It looks like AI is here to stay, and this technology will continue to get smarter and faster. Companies that know how to leverage this now will set themselves up for long-term success. That’s why at Instill, we created the world’s first Culture Operating System™ to help companies leverage AI to become more attractive places to work and increase productivity. We gathered an expert team of researchers, entrepreneurs, and AI specialists to create a system that helps organizations understand their people, form stronger teams, and optimize their culture on all levels. We’d love to walk you’re company through a demo and show you how this technology can begin working for you.